During the initial planning or consultation, if we realize we’re not the right fit, we can part ways, and I’ll refund your payment within 10 business days. Once all details, including the date, are agreed upon, and you inform me you can’t make the photoshoot, my priority is to find an alternative solution or reschedule. However, if you insist on canceling your booking after confirmation, the payment will be retained as a cancellation fee to cover the committed time and resources. My satisfaction guarantee focuses on the photoshoot experience itself, and while I aim to be flexible with rescheduling, cancellations after confirmation are subject to this policy.